1. For an exceptional hotel, produce a remarkable film.
2. Never try and sell something that doesn’t need to be sold.
3. Know that your customer knows their customer.
4. Stop, look and listen.
5. Have an awesome idea, story board it to within an inch of its life.
6. Repeat step five at least three times.
7. Assemble your dream crew. Audition, cast, rehearse and repeat.
8. Allow sufficient time for Cornish weather and an insanely popular and busy hotel.
9. Capture moments, make memories and friends
10. Remember – when you are working with the best, expect the best, accept nothing less.
Finally – when you have worked with a beautiful business to make them something marvellous, take the time that the project deserves to enjoy the results. Here’s what we saw…